SECURITY PACK
Gateway
- What is a Gateway?
- How do you install the Gateway?
- How do you scan the QR code on the Gateway?
- What do the LED lights on the Gateway mean?
- How many devices can you connect to a single Gateway?
- How do you delete the Gateway?
Entry Sensor
- What is an Entry Sensor?
- How does an Entry Sensor work?
- How do you pair an Entry Sensor with the Gateway?
- How do you install an Entry Sensor?
- How do you test an Entry Sensor?
- How do you reset an Entry Sensor?
Motion Sensor
- What is a Motion Sensor?
- How does a Motion Sensor work?
- How do you pair a Motion Sensor?
- How do you adjust Motion Sensor sensitivity?
- How do you reset a Motion Sensor?
- Where do you put a Motion Sensor?
Touchpad
- What is a Touchpad?
- How does a Touchpad work?
- How do you turn on a Touchpad?
- How do you sign into MyPlace on a Touchpad?
- How do you pair a Touchpad?
- How do you update a Touchpad?
Siren
- What is a Siren?
- How do you pair a MyPlace Siren?
- How do you reset a MyPlace Siren?
- How do you pair a SmartEnit ZBalrm Siren?
- How do you reset a SmartEnit ZBalrm Siren?
- Where should you install a Siren?
Water Leak Sensor
- What is a Water Leak Sensor?
- How does a Water Leak Sensor work?
- How do you pair a Water Leak Sensor?
- How do you mount a Water Leak Sensor?
- How do you know if a Water Leak Sensor is functioning properly?
- How do you change a Water Leak Sensor battery?
Smart Plug
- What is a Smart Plug?
- How does a Smart Plug work?
- What are the specifications for a Smart Plug?
- How do you pair a Smart Plug?
- How do you reset a Smart Plug?
- What appliances can you use with a Smart Plug?
In-Wall Smart Switch
- What is an In-Wall Smart Switch?
- What In-Wall Smart Switch model does MyPlace support?
- How do you pair a GE In-Wall Switch?
- How do you reset a GE In-Wall Switch?
- How do you create custom rules to manage a GE In-Wall Switch?
- What are some ideas for custom rules?
Amazon Alexa®
- What is Amazon Alexa?
- Can you contact MyPlace Pro Monitoring through Amazon Alexa if not connected to the internet?
- Where can you find out more information about the MyPlace Amazon Alexa skills?
- I need technical support for my Amazon Alexa. What should I do?
- Where can you get more information about Amazon Echo?
MyPlace Smartphone and Tablet Security Camera
- Does MyPlace have video capabilities?
- How do you set up a smartphone or tablet as a security camera?
- What is the maximum number of smartphone or tablet cameras I can add?
- How do you enable motion detection?
- How much data of my internet data plan does a MyPlace smartphone or tablet camera use?
- How do you dim the screen?
Smart Bulb
Touch Sensor
- What is a Touch Sensor?
- How does the Touch Sensor work?
- How do you pair a Touch Sensor?
- How do you reset a Touch Sensor?
- How do you test a Touch Sensor?
- How do you change a Touch Sensor battery?
Temperature & Humidity Sensor
- What is a Temperature & Humidity Sensor?
- How do you pair a Temperature & Humidity Sensor?
- How do you reset a Temperature & Humidity Sensor?
- How do you change a Temperature & Humidity Sensor battery?
- Where should you install a Temperature & Humidity Sensor?
- What are the Temperature & Humidity Sensor default rules?
Centralite Thermostat
- What is a Centralite Thermostat?
- How do you install the Centralite thermostat?
- How do you pair the Centralite thermostat?
- How do you reset the Centralite thermostat?
- How do you delete a Centralite thermostat from you account?
- How do you create a customer rule for your Centralite Thermostat?
ecobee Thermostat
- What is an ecobee thermostat?
- How do you install the ecobee thermostat?
- How do you connect an ecobee thermostat to your MyPlace account?
- How do you set an ecobee thermostat mode in the MyPlace App?
- What is "Auto" mode?
- How do you delete the ecobee thermostat?
Honeywell Lyric Round Thermostat
- What is a Honeywell Lyric Round Thermostat?
- How do you install the Honeywell Lyric Round Thermostat?
- How do you connect the Honeywell Lyric Round Thermostat to your MyPlace account?
- How do you set a Honeywell Lyric Round Thermostat mode in the MyPlace App?
- How do you delete the Honeywell Lyric Round Thermostat?
- How do you reset the Honeywell Lyric Round Thermostat?