How do you reset the ecobee thermostat? MyPlace Customer Support November 30, 2018 17:58 Follow From the MyPlace App, delete thermostat. In the MyPlace app, delete the thermostat as described above. On ecobee thermostat, go to the Main menu. Select "Settings" Select "Reset" Select "Reset all" Select "Yes" Comments 0 comments Please sign in to leave a comment.