You will receive tracking numbers for all shipments and return shipping labels. If you need help, call the Account Support team at 1-800-MyPlace (1-800-697-5223) Monday through Friday from 7:30 a.m. to 8 p.m. EST. Please have your email address and other account information available to verify your account.
Articles in this section
- Can you order over the phone?
- Do you offer professional installation?
- Can you keep purchased hardware after you cancel?
- How do you ask billing questions?
- How do you get technical support?
- Can you keep rental hardware after you cancel?
- How do you track shipping?
- How do you report a problem with the account?
- Can you cancel and return the MyPlace system?
- Can you take MyPlace with you when you move?